Refund & Returns Policy
Standard Delivery
📍 West Malaysia
- FREE Shipping on orders RM100 and above
- Estimated Delivery: 3–5 working days
📍 East Malaysia
- Estimated Delivery: 5–7 working days
Chocolate Confectionery (Cold Chain Delivery)
To ensure freshness and product quality, all Chocolate Confectionery products are shipped via Cold Chain Delivery.
📍 Available in West Malaysia only
- Estimated Delivery: 3–7 working days
Please note that Chocolate Confectionery products may be shipped separately from other products to maintain optimal product quality during transit.
Important Notes
❄️ Chocolate products are sensitive to heat and should be stored appropriately upon receipt.
📦 Please ensure someone is available to receive the parcel upon delivery.
🚚 Delivery timelines are estimates and may vary during peak periods, public holidays, weather conditions, or unforeseen courier delays.
Contact Us
For any refund, return, or replacement requests, please contact us within 24 hours of receiving your order and provide the required supporting information.
WhatsApp: +60 12-892 6928
LEVA reserves the right to assess all claims and determine the appropriate resolution on a case-by-case basis.
At LEVA, we believe chocolate is more than just a treats, it’s an experience.
inquiry@leva.com.my
Let Us Help You
Our Collections
For Buyers
Copyright 2026 © LEVA Foods. All right reserved.
By continuing, you accept the Website Regulations , Regulations for the sale of alcoholic beverages and the
You dont have an account yet? Register Now
No products in the cart.
You dont have any products in your cart yet, add a few products to experience this experience.
Recently Removed Products
![[Combo] The Ultimate Chocolate Treat Box](https://leva.com.my/wp-content/uploads/2026/07/945b92125909b68239108a3003aea50e.png_2200x2200q80.png_-300x300.webp)
![[Combo] LEVA Chocolate Drink Classic & No added sugar | 85% Cocoa | Premium Hot Chocolate Drink Mix](https://leva.com.my/wp-content/uploads/2026/07/Variation1-300x300.png)
[Combo] LEVA Chocolate Drink Classic & No added sugar | 85% Cocoa | Premium Hot Chocolate Drink Mix
Select options This product has multiple variants. The options may be chosen on the product page
